Is Essential really free?
Yes, for good. Up to 2 people, 250 contacts and 25 Kess AI requests a month, with no card and no trial clock. Move to Studio whenever you want follow-ups running themselves, automations, reporting and your industry pack.
How does the Studio trial work?
Studio comes with 14 days free. We take a card or Apple Pay when you start, but nothing is charged until the trial ends, and we email you three days before. Cancel before then and you won't pay anything.
What happens if I cancel Studio?
Your firm moves to Essential and keeps its data. You can export everything at any time, on every plan.
What counts as a Kess AI request?
One question or instruction that needs Kess to think, however many steps it takes. Everyday commands like adding a contact, moving a deal or deleting records are free and unlimited on every plan.
What if we run out of Kess AI requests?
Kess keeps carrying out everyday commands. For AI requests, an owner or admin can buy a top-up from Settings: 250 for £24.97, 1,000 for £79.97 or 3,000 for £199.97. Top-ups never expire.
Why is Firm priced with our team?
Firms with several branches vary enormously in size and volume. Rather than a price that's wrong for most of them, we agree one with you, in writing, around what you actually need.
Can we apply for Private?
No. Private is offered only to firms we approach ourselves, and the invitation always comes from a founder personally. There is no application, no waiting list and no published price. If you'd like the most Kesslan you can have today, talk to us about Firm.
Do prices include VAT?
Yes. Every price on this page includes VAT at 20%, and you'll get a VAT invoice by email each time you're charged.
Are prices per person?
No. Prices are per firm. There are no per-user add-ons and no setup fees.