Capture every enquiry
Calls, emails, web forms and messages logged against a contact, so no potential client falls through the gaps.
Industries / Solicitors
A CRM for law firms that answer first.
Clients often instruct the first firm that replies. Kesslan captures every enquiry, drafts a reply in seconds and tracks each new matter until it's instructed.
Setup, data migration and training included on every plan.
Built for the front of your firm.
Kesslan sits alongside your case management system and handles everything before and around the matter.
Reply before the next firm
Kess drafts a reply to new enquiries in seconds, using your firm's tone and your fee information.
Track new matters
A pipeline from enquiry to quote to instruction, by department, with follow-ups for quotes that go quiet.
Referrers and introducers
See which estate agents, brokers and past clients send you work, and what it's worth.
Clients kept updated
Templates and reminders for updates during a matter, so clients aren't left chasing you.
Confidential by design
Required two-step sign-in, roles and permissions, and data stored in the UK.
Set up around your departments.
Conveyancing, family, private client, commercial: each team gets the stages and templates it needs.
- We learn how you workA setup call about how enquiries arrive, who handles them and how you win work.
- We build your workspacePipeline stages, fields, templates and automations shaped to your firm.
- We move your dataContacts and history brought across from spreadsheets or your old system, checked by our team.
- We train your teamLive sessions until everyone works from Kesslan, then a named contact afterwards.
Questions, answered
Does Kesslan replace our case management system?
No. Kesslan handles enquiries, new business and client communication, and works alongside your case management system.
Where is client data stored?
In the UK, in London, with two-step sign-in required for every account.
Can we track referral sources?
Yes. Record who referred each client and see which referrers bring the most work.
Keep exploring
SecurityHow Kesslan protects your client data: required two-step sign-in, UK data hosting in London, roles and permissions, automatic sign-out and no data selling.Shared inboxBring email, WhatsApp, Instagram, Facebook and website enquiries into one shared inbox. Assign, reply and track every conversation against the right contact.Sales pipelineA sales pipeline shaped to how your firm wins work. Deals move stage by stage, follow-ups go out on time, and every deal's value is in one view.LeedsKesslan is a UK CRM for firms in Leeds and West Yorkshire. A shared inbox, pipeline and AI assistant, set up, migrated and trained for you, with data stored in the UK.
Try Kesslan free for 14 days.
Answer a few questions and Kess sets up a workspace shaped to your firm in under a minute. Nothing is charged for 14 days.