Social enquiries handled
Instagram, Facebook, WhatsApp and website messages in one inbox, answered quickly and consistently.
Industries / Clinics
More enquiries become booked consultations.
For dental, aesthetics and private health clinics. Every enquiry gets a fast reply, every treatment plan gets a follow-up, and every happy patient gets asked for a review.
Setup, data migration and training included on every plan.
From first message to loyal patient.
Kesslan handles the enquiries and follow-ups around your clinical system.
Consultations booked
Offer times, confirm and remind, so fewer people drop off and fewer appointments are missed.
Treatment plans followed up
Patients who haven't decided get a gentle follow-up at the right time, stopping when they reply.
Reviews on autopilot
After treatment, happy patients are invited to leave a Google review.
Know what each channel is worth
See which campaigns and channels bring patients, and what they spend.
Private by design
Two-step sign-in, roles and permissions, and data stored in the UK.
Questions, answered
Does Kesslan replace our practice management software?
No. Kesslan handles enquiries, follow-ups and marketing, alongside your clinical and booking system.
Can we reply to Instagram messages from Kesslan?
Yes. Instagram and Facebook messages arrive in the shared inbox with your other enquiries.
Can it ask patients for reviews?
Yes. Review requests can go out automatically after an appointment.
Keep exploring
Shared inboxBring email, WhatsApp, Instagram, Facebook and website enquiries into one shared inbox. Assign, reply and track every conversation against the right contact.AutomationsAutomate the follow-ups, reminders and hand-offs that eat your team's day. Kesslan's automations are set up for you and stop the moment a client replies.ReportingSee which channels bring enquiries, how fast your team replies and what each source is worth, without building a spreadsheet.ManchesterKesslan is a UK CRM for firms in Manchester and Greater Manchester. A shared inbox, pipeline and AI assistant, set up, migrated and trained for you, with data stored in the UK.
Try Kesslan free for 14 days.
Answer a few questions and Kess sets up a workspace shaped to your firm in under a minute. Nothing is charged for 14 days.